CrowdPlat Help

FAQs 6

• How can I be assured that my project data is kept confidential?
• How does my project gets executed?
• Can I change the project specifications after submitting a project?
• Can I view my team members and collaborate with them?
• How can I receive status update notifications on mobile or email?

View all 6

Getting Started 3

• Signing up
• I need assistance from cOutsource team to get started.
• How do I change the password of my account?

Posting a project 3

• How do I post a project?
• What happens once I submit my project?
• How do I review and accept a project proposal?

Tracking a project 3

• How do I view the status of my project?
• How do I manage the milestones in my project?
• I have conflicting opinions about project execution with my project manager/ freelancers. How do I resolve them?

Billing and Payments 2

• What are the charges? Can I see the breakup of the cost?
• When do I make the payment?

Troubleshooting 1

• Trouble Shooting- Why am I not receiving notifications on e-mails/mobile?

Disputes 2

• I’m not satisfied with the services and want to decline the payment in escrow.
• I want to change my project manager/team member. What can I do?

FAQs 6

• I’m a freelancer. How can cLancers help me grow?
• What’s unique about cLancers?
• Does cLancers provide work for freelancers?
• Who will pay me for my work?
• How can I be assured that I will be paid for the work I do?

View all 6

Getting Started 5

• Signing up
• Why do I need to sign an agreement?
• After signing up, when can I start bidding for projects?
• I need assistance from cLancers team to get started.
• How do I change the password of my account?

Finding a project 5

• How do I find a project of my interest?
• How do I bid for a project I found interesting?
• Who awards me work?
• What happens after submit my bid/proposal?
• The terms set by the project manager is not acceptable for me. What should I do?

Working on projects 4

• How do I collaborate with other team members in the project?
• Can I change my bid while the project is in progress?
• Can I work on many projects at a time?
• Does the project manager give me a feedback and rating post completion of a project?

Getting Paid 4

• When do I get paid for my completed work?
• How much does cLancers charge me?
• I have completed my milestone, but the project is still in progress. Can I get paid for my work?
• I’m yet to receive my payment. What’s causing the delay?

Troubleshooting 1

• Why am I not receiving project update e-mails/mobile?

Disputes 2

• I have completed my work as per the terms. But the client refuses to approve.
• I’m not comfortable working with the project manager. What should I do?